Legal

Data deletion

Check a request

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How to delete your data

• Your whole account, or one business: sign in, go to Settings → Your data, and choose Delete. The agent stops straight away; after 7 days, during which you can cancel, we revoke every connection and permanently delete the data.
• One connected platform: Settings → Your data → Disconnect. We revoke our access at the provider where it allows and delete the stored credential.
• From Facebook: Settings & privacy → Settings → Business integrations (or Apps and websites) → remove machine.work, and ask for your data to be deleted. We delete the Meta connection and the ad data that came from it and give you a confirmation code to check here.
• From Google: remove machine.work at myaccount.google.com/permissions to stop our access, then delete the business in Settings to delete the data.
• From Shopify or Wix: uninstall the app; we delete the stored credential, and for Shopify erase your store’s data when Shopify asks.
• Can’t sign in, or you’re someone we emailed through Outbound? Email hello@machine.work from the address concerned and we’ll delete it within 30 days, usually the same day.

What we keep afterwards: a record that the deletion happened (what kind, when) and, for anyone who unsubscribed from an Outbound email, the suppressed address — so it’s never emailed again. Full details are in the privacy policy.