Write to us.
One inbox for everything: questions before you sign up, help with your account, billing, and privacy or data requests.
machine.work is run from Sydney, Australia.
Not a customer yet?
The free audit runs the agent’s own checks on your website and shows what it would fix first. No signup.
Get your free auditAlready a customer?
Most things are quicker in the app: approvals in Plan, your plan and invoices in Settings → Billing, and export or deletion in Settings → Your data.
Sign inWhat to include
- Your website address, so we know which business you mean.
- The channel it’s about, if there is one: SEO + AI search, Google Ads, Meta Ads, Creative or Outbound.
- For a problem, what you were doing, roughly when, and a screenshot if you have one.
- For billing, the email address you sign in with.
- For a privacy or deletion request, write from the email address it’s about. Our privacy policy and data deletion pages explain what we hold and how it’s removed.
- Never a password or API key. Connections are made inside the app; we never need one by email.